Care & Carers has been set up by care professionals with many years of experience in running successful family businesses. We have a genuine understanding of difficulties experienced by the cared for and their families and seek to provide ethical, user friendly care. We believe our carers and staff are our champions.
Carers have access to online and over-the-phone support, in addition to regular monitoring and training, to ensure they can confidently carry out their obligations. We also have a regular learning club where we present and discuss complex themes, case studies, and challenges. These gatherings are attended by a cross-section of service users.
To provide a transparent and responsive care service, we collaborate closely with the team at Careberry Software. With the use of their platform, care plans are created and accessible on the system at any moment by family members and carers.
With the use of Careberry's recruitment procedures, we ensure that no job is given until all key checks have been performed successfully. To prevent unsuitable people from working with vulnerable groups, for example, seek references or an acceptable Disclosure and Barring Service (DBS) report.
With the use of Careberry, carer's will be able to receive messages, reminders, and remarks from family members. For Example "This is the shopping list for tomorrow"
Our carers are champions in our eyes. As a result, we pay higher than the market rate, provide a contributory pension plan, reimburse travel expenses, free training, opportunities to grow and provide free work uniforms.
To ensure that we deliver a satisfying service, service users will be given the option to rate our carers after each visit, rather than just once in a while.
Our goal is to provide individuals with high-quality, safe, and efficient domiciliary care and home support. We have a thorough grasp of our clients' requirements, are aware of the difficulties they and their families encounter in locating high-quality care, and are dedicated to making a positive difference in their lives. We have a good grasp of linked care technologies and want to use them to reduce the hazards associated with home care services while also making it easier for our clients and their families to participate in the planning of their care. We recognise that the Care Workers' contribution will be critical to our success. Therefore, we aim to build a community of well-paid, well-supported and highly skilled Care Workers!
We aim to demonstrate a high level of respect for all people, both within and outside our organization.
To create a diverse and effective team, we recognize that it is important to have individuals with varying ideas, strengths, interests, and cultural backgrounds.
Our goal is to create a trustworthy and reliable relationship between our caregivers and clients.
We prioritize being compassionate and acknowledge that showing empathy and understanding is crucial for providing valuable assistance.
We aim to find innovative approaches to improve our care services, utilizing technology and progressive strategies.
Our goal is to deliver excellent care that not only meets but surpasses our clients' expectations by using the best methods and continually improving our services.